Grand Velas Riviera Maya (Adults Only), Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Grand Velas Riviera Maya (Adults Only) is a AAA Five Diamond luxury all-inclusive resort nestled along the Caribbean coast near Playa del Carmen, Mexico. This resort is renowned for its unparalleled service, expansive suites, and exceptional culinary experiences. With a focus on spa and wellness, it offers guests a holistic retreat in a stunning natural setting rich in tropical beauty and ancient Mayan heritage.

Location

Situated just minutes away from Cancun International Airport, the resort’s convenient location allows for easy access to nearby attractions like the Tulum ruins and Xcaret eco-park. The lush surroundings include stunning beaches and the vibrant waters of the Caribbean, creating an idyllic setting for relaxation and exploration.

Rooms

The resort features oceanfront Grand Class suites that include private terraces and plunge pools, providing breathtaking views of the turquoise Caribbean Sea. Each suite comes with plush amenities designed for maximum comfort, including a spacious layout and spa-like bathrooms with jacuzzis.

Eat & Drink

Grand Velas Riviera Maya boasts multiple onsite restaurants, including the Michelin-starred Cocina de Autor and the French-inspired Piaf, offering an array of cuisines ranging from authentic Mexican to gourmet international dishes. Guests can savor breakfast favorites and beachside meals, while signature dishes showcase creative culinary artistry by renowned chefs.

Leisure & Business

The resort offers a wealth of leisure options, including a world-class spa that provides numerous holistic wellness treatments aimed at rejuvenation. Guests can unwind at the adults-only infinity pool, and engage in various recreational activities such as swimming, snorkeling, or taking advantage of curated eco-tours tailored to showcase the region's rich natural beauty.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Nature View Suite Private Pool Zen Experience

Max:

3 persons

110 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Ambassador Pool Suite Ocean View

Max:

3 persons

118 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

Ambassador Suite Ocean View

Max:

3 persons

118 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 7.4 km

Airports

Aeropuerto de Playa del Carmen (PCM) 11.2 km

Cancun (CUN) 50.4 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Exquisite Culinary Delights

“The dining at Grand Velas was a revelation; every meal felt like fine dining with masterfully prepared dishes that surprised and delighted our taste buds.” view full review

World-Class Spa

“The SE Spa experience was unforgettable; the hydrotherapy circuit was incredibly relaxing, and the massages transported me to another level of bliss.” view full review

Spacious Luxury Suites

“The room we stayed in was impressively spacious and well-appointed, making it a perfect sanctuary to unwind and relax after a day of activities.” view full review

Impeccable Grounds

“The beautifully maintained grounds added to the overall experience; walking through lush gardens and pristine pathways made every stroll a pleasure.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Punta Bete

630 m

Calle Xcalacoco North of Playa del Carmen

Playa

2.7 km

Beach

Xcalacoco

1.9 km

Golf Course

El Camaleon Golf Course

1.8 km

Golf Course

Grand Coral Golf Riviera Maya

2.7 km

Punta Venado

4.0 km

Beach

Point Esmeralda

4.1 km

Museum

Zona Arqueologica Tulum

3.0 km

Beach

Grand Coral Beach Club

3.4 km

Event hall

Salon Tres Rios I

3.7 km

Beach

Punta Esmeralda Beach

4.2 km

Carr Federal Mza 20 Lt 02

Go Natural Explorers

4.4 km

Church of Guadalupe

5.3 km

Gallery

Galeria Luis Sottil

5.1 km

Calle 88 Norte

Playa Publica 88

4.9 km

28 de Julio Square

5.0 km

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

5.7 km

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

6.1 km

Gallery

Tierra Huichol

6.2 km

Gallery

La Galeria de Playa Art Gallery

6.7 km

Avenida entre 24 y 34 calles 5a

Caminarte

6.7 km

Gallery

Riviera Art Gallery

6.9 km

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

6.9 km

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

7.0 km

Nearby

Punta Bete

630 m

Restaurants

Lucca Restaurant

20 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

320 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Reviews and Ratings

Feedback from previous guests about their experience. <br />

94%

liked the resort and would come back

9.4/10

Perfect

Rooms

9.8

Location

9.0

Service

10.0

Dining

8.6

5/5 based on 4775 reviews

#4 of 287 hotels in Playa del Carmen based on Tripadvisor

John

United Kingdom, January 2025

9.6/10

This hotel provides an outstanding experience, from pristine grounds to superb food. The rooms offer stunning ocean views, and the service is top-notch, making you feel like family. While there was a slight dip in the dining experience at dinner, the breakfast and special events more than made up for it. Overall, it's a fantastic getaway with great amenities and attention to detail.

Rooms

10.0

The Grand Class suites were huge with breathtaking views of the ocean sunrise.

Service

10.0

The service was excellent and incredibly attentive, especially from staff like Santiago and the pool team.

Location

10.0

The location is stunning, right by the beach, allowing for incredible experiences like the 'catch of the day' events.

Dining

8.0

Dining was exceptional during most meals, particularly breakfast in Azul, but dinner service had slight inconsistency.

Facilities

10.0

The facilities were luxurious, with a beautiful pool area and well-maintained landscaping.

Evelyn

United Kingdom, December 2024

9.2/10

I had an incredible stay at this resort, with stunning views from the ambassador ocean view room and exceptional service that truly made a difference. The dining experience was noteworthy, especially with options like Lucca, while the entire resort boasted beautiful pools and grounds. However, some fine dining restaurants didn't meet my expectations, and I'd love to see more music options in the evenings.

Rooms

10.0

The ambassador ocean view room was unbelievably beautiful and impeccably maintained, featuring a private plunge pool and a comfortable daybed on the balcony.

Service

10.0

The service was impeccable throughout my stay. Staff members like Fanny and Jamie anticipated my needs and went above and beyond to ensure I felt relaxed and cared for.

Location

9.0

The resort is nicely situated, allowing easy access to local attractions while providing a welcoming and secluded atmosphere.

Dining

7.0

Dining experiences were varied, with highlights like Lucca. However, I found some fine dining options lacking cohesion and overall appeal.

Facilities

9.0

The pools and grounds were fantastic, contributing to a luxurious atmosphere. Everything was clean and comfortable, enhancing my overall experience.

Oliver

United Kingdom, October 2024

10.0/10

I had an amazing birthday getaway at Grand Velas. The service was absolutely exceptional, making me feel pampered in every way, though I did have a slight issue with noisy kids outside my room at night. The resort is beautifully maintained with top-notch amenities and a stunning beach, but I really wish they'd consider having separate areas for families and adults to enhance the experience further.

Rooms

10.0

The Grand Class accommodations were immaculate and spacious, featuring a gorgeous shower and a calming view of the blue ocean.

Service

10.0

Every staff member went above and beyond. I was constantly attended to, making my stay feel incredibly special. From the pool service to the concierge, they truly rock!

Location

10.0

The resort is perfectly situated, with a stunning beach and beautiful landscaping that enhances the overall feel of luxury and tranquility.

Dining

10.0

The food was incredibly fresh and beautifully presented, with a variety that left me impressed every single meal.

Facilities

10.0

With an exceptional spa and clean, beautiful pools, the facilities were top-notch and provided everything I needed for relaxation.

Jade

United Kingdom, September 2024

9.0/10

Our stay at Grand Velas was mostly fantastic. The customer service was outstanding, and our room was spacious and well-equipped. We loved the food and dining experience, but the beach was not what we hoped for due to seaweed and rocky shorelines. Overall, while the location and amenities were excellent, the beach conditions did affect our experience.

Rooms

9.0

The Grand class suite was spacious and quiet, with a lovely balcony. The mini fridge was restocked with goodies, making it very convenient for our family.

Service

10.0

The service we received was exceptional, particularly from our concierge Elisa, who exceeded our expectations. The entire staff always greeted us with smiles and was attentive to our needs.

Location

7.0

The resort grounds were immaculate, allowing easy access between facilities. However, the beach area could use improvements due to the rocky shore.

Dining

10.0

The food quality throughout the resort was one of our favorite aspects, featuring elegant dining and special accommodations for allergies.

Facilities

9.0

The facilities were well maintained, with clean pools and beautiful grounds, creating a pleasant environment for relaxation.

Simon

United Kingdom, September 2024

9.4/10

Our stay at Grand Velas was incredible! The service was top-notch with attentive staff ensuring our every need was met. The rooms were surprisingly spacious and beautifully appointed, perfect for relaxation. While the beach was stunning, it was quite rocky, which made swimming challenging. The dining was enjoyable, though not all meals were exceptional. Overall, it’s a wonderful resort that we’d love to revisit!

Rooms

10.0

The rooms were oversized and had a lounge area along with a comfy king-size bed and a gorgeous shower. The attention to detail in the décor made for a luxurious stay.

Service

10.0

The service was fabulous, with staff frequently checking in on us and offering food and drink services. Our concierge made sure all our needs were met efficiently.

Location

9.0

The resort is beautifully landscaped with lush surroundings and offers easy access to multiple areas within the property, adding to the experience.

Dining

8.0

Dining options were tasty, with several good restaurants on site. While some meals weren't outstanding, room service was available 24/7 and was consistently delicious.

Facilities

8.0

The pools were amazing and well-maintained, providing a great spot to relax. However, the beach access is not ideal due to the rocky entrance.